Ticket offices at every Tube station in Redbridge ‘could close’

Gants Hill, Central Line station

Gants Hill, Central Line station - Credit: Archant

Every Tube station ticket office in Redbridge could be closed, according to a union.

The Transport Salaried Staffs’ Association (TSSA) claimed that a leaked Transport for London (TfL) document suggested plans to close 268 ticket offices over the next two years.

Redbridge has 10 Underground stations on the Central Line, including Hainault, Gants Hill, Wanstead and Woodford.

The union said that under the plans, the counters would be replaced by more than 20 “travel centres” at major interchanges.

TSSA leader Manuel Cortes predicted that more than 2,000 jobs could be lost.

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He added: “We have a deal with TfL which clearly rules out compulsory redundancies. If Boris Johnson tears that up, all bets are off.

“Here is a man who was elected in 2008 on a promise to keep every ticket office open.”

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Gants Hill resident Aliar Hossain, 33, said TfL should “reconsider” the plans.

He added: “Firstly, we are already having difficulty with employment in various sectors. Where will the staff go?

“They should cut some top management instead of staff.”

Bibi Rahman, 68, was concerned about where people will go for help if the offices close.

She said: “‘We need the staff as they’re friendly faces, for familiarity, and people to help you.

“It’s good to have people from the community helping their community members.”

TfL said it would continue to “staff all stations” but would not confirm or deny whether ticket office closures were possible.

Mike Brown, managing director of London Undergroun and London Rail, said: “We are investing in London Underground to support jobs and growth in London and across the UK.

“We are committed to running more trains and that all Tube stations will continue to be staffed in future, with staff visible and available to help our customers.”

“Any changes we propose to the way we staff our services in future will be discussed with our staff first.”

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