Passengers have praised Abellio Greater Anglia staff as “very supportive” after a woman was hit by a train near Romford.
The Liverpool Street to Shenfield line was closed for several hours on Saturday after British Transport Police were called at about 8.20am to Romford station after reports of a person being struck by a train.
Officers attended alongside London Ambulance Service but a 31-year-old woman was pronounced dead at the scene.
People travelling on the train involved took to Twitter to praise and thank “first class” staff for their handling of the situation.
An Abellio Greater Anglia spokeswoman said: “We’re sorry for any inconvenience caused to customers after train services on the mainline were disrupted on Saturday morning due to a person hit by a train at Romford.
“It is a testament to the professionalism of our staff that they continued to keep passengers updated throughout the incident.
“We are pleased that customers appreciated their updates and we are grateful for their positive feedback.”
The woman’s family have been informed.
The incident is not being treated as suspicious and a file will be prepared for the coroner.
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