A parking tribunal has ordered Redbridge Council to cancel multiple tickets it issued for an offence that “did not happen”.

The fines were issued to Sarah Gallagher on January 22 in Clements Road, Ilford.

Her father, John Nouchin, said the first notice referred to her parking in a restricted route, even though she had gone to the Exchange Ilford car park.

After he phoned the council to ask why the ticket was issued, a new one arrived.

Mr Nouchin, of Wellesley Road, Ilford, said: “Now it said she was seen driving down a restricted road so I queried that as well.

“They were just sending us different versions.”

Mrs Gallagher refused to pay the £60 fine as the family continued to demand answers and it rose to £195.

But an adjudicator at the Parking and Traffic Appeals Service, in Islington, ordered the council to cancel the ticket after a hearing earlier this month. Teresa Brennan ruled the contravention “did not occur”.

She said CCTV footage provided by the council as evidence did not show the car entering the part of Clements Road restricted to buses, taxis and bikes.

Ms Brennan wrote that two penalty charge notices were issued with the same number at the same place, date and time – but under different law.

One cited the Traffic Management Act 2004.

Ms Brennan wrote: “The act relates to parking and not moving traffic contraventions.

“Further, the contravention alleged is not a parking contravention and the penalty charge notice makes little sense.”

She added the council “failed to deal with” concerns about the contradictory tickets raised by Mr Nouchin.

He said: “I couldn’t believe what I was seeing, it was disgraceful. If this happened to Sarah, how many people could it have happened to?”

Redbridge Council did not respond to our questions.