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Ilford family’s 10 years of misery in house ravaged by damp and mould issues

PUBLISHED: 15:00 21 February 2018

Mould on the ceiling in Amita Sharma's Hampton Court home. Photo: Amita Sharma

Mould on the ceiling in Amita Sharma's Hampton Court home. Photo: Amita Sharma

Archant

An Ilford family claim to have endured severe mould for 10 years and say they were left without heating and hot water for nearly a fortnight.

Mould in the bathroom of Amita Sharma's Hampton Court home. Photo: Amita SharmaMould in the bathroom of Amita Sharma's Hampton Court home. Photo: Amita Sharma

Amita Sharma, who lives in Clementswood with her four children, aged 12 to 21, claims that she has suffered with damp since moving into her home in 2008.

Despite repeated complaints to Genesis, the housing association which manages her home, damp persists in “all rooms of the property” stemming from a bathroom leak which has flooded her daughter’s bedroom.

“I have been living in a house of horrors for 10 years.”

She said: “I had to move my daughter out because of respiratory problems.

Mould on the ceiling in Amita Sharma's Hampton Court home. Photo: Amita SharmaMould on the ceiling in Amita Sharma's Hampton Court home. Photo: Amita Sharma

“She is staying with friends and relatives.”

The family were also left without hot water and central heating for nearly a fortnight when their boiler broke on February 6.

Last week she told the Recorder: “It’s my children’s half-term and they’re now suffering these unhygienic conditions and they have refused to provide temporary accommodation for us to shower and stay warm in winter.”

Genesis, the housing association which owns her home, sent engineers employed by maintenance company J. O’Connor on several occasions but workers were unable to resolve the issue as they require more parts.

Mould in the bathroom of Amita Sharma's Hampton Court home. photo: Amita SharmaMould in the bathroom of Amita Sharma's Hampton Court home. photo: Amita Sharma

Genesis Housing Association replaced the boiler on Monday February 19.

But a visit from an electrician later that day revealed that there are still issues with the soldering which are yet to be fixed.

Responding to the allegations, a Genesis Housing Association spokeswoman said: “We had originally hoped to repair the boiler as it is relatively new, but have since decided that it would be better to replace it to eliminate the risk of issues recurring.”

“The property’s kitchen and bathroom are due to be replaced as part of our cyclical works programme, and we will let the resident know as soon as the timeframes for this have been determined.

“We are also arranging for a surveyor to attend the property to carry out a full inspection of the property and recommend any further works that should be carried out to improve conditions.”

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