Ilford Exchange shoppers evacuated in fire drill

PUBLISHED: 14:24 24 May 2018 | UPDATED: 18:07 24 May 2018

Exchange Ilford evacuated in 2016. Picture: @mikecom17

Exchange Ilford evacuated in 2016. Picture: @mikecom17


An unsuspecting shopper was left confused after being evacuated during a fire drill at the Ilford Exhange shopping centre.

At least 50 customers were asked to leave the shopping centre, in High Road, at around 11.15 today (May 24) and had to wait around 45 minutes before being allowed to re-enter.

Clayhall resident Kay Osborne was shopping in Wilko’s when an alarm went off for five to 10 minutes.

“I didn’t know if was a fire or a bomb scare,” she said, adding: “They rushed everybody out - the whole Exchange.

“We were just there to get a few bits.”

She added: “We came out the Cranbrook Road entrance and there were around 50 people there.

“When we went around the corner there some [more people] there too.”

The Exchange’s Marketing Manager Debbie Huntly said: “Exchange Ilford apologise for any inconvenience caused to our shoppers this morning during our standard fire drill evacuation.

“This is annual legal requirement, as the safety of our customers is our highest priority.

“We are happy with the result, and would like to thank our customers for their patience and support this morning.”

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