Holidays cancelled after ‘trusted’ Newbury Park travel agent goes bust
PUBLISHED: 14:39 01 July 2015 | UPDATED: 14:47 01 July 2015
PA Wire/Press Association Images
More than 100 people are set to miss out on their holidays after a travel agent went into liquidation.
Zafar Iqbal, of insolvency firm Cooper Young, Snakes Lane West, Woodford Green, confirmed he had been instructed by Green Land Travel and Tours, Eastern Avenue, Newbury Park, to liquidate the company last week.
The news comes after holidaymakers in the South Indian Malayalee community claimed that the travel agent charged for plane tickets which never arrived.
Green Land customer Rajiv Unnithan, from East Ham, said he had been a customer for years and never had any issues until now.
“I’ve bought tickets from [Green Land Travel] for nearly four years,” he said. “I trusted the company – my whole family uses their tickets whenever we visit family in India.”
He added: “Now, I’ve lost more than £1,000 and my trip to India has been cancelled – I still haven’t received any tickets.”
Another customer Baby Naissery, from Salisbury, Wiltshire, said he felt “sadness” as he was going to miss his nephew’s wedding in Kerala,
India, despite booking the trip last year.
He said: “I’ve lost £900 and I can’t go now because all the ticket prices are high at the moment – it’s a very difficult situation.”
Francis Mathew, president of Union of UK Malayalee Associations (UUKMA), has been acting as a mediator between customers and Green Land director Noby Karrumangal Baby.
Mr Mathew said: “We formed a committee for the public and people are happy to wait for refunds.
“I’ve been contacted by more than 120 people about it.”
In an email to customers, seen by the Recorder, Mr Baby wrote: “I have not cheated anyone. I am writing to assure you that the deposit you paid will be returned. But I need time to sort out these things.”
Mr Iqbal said: “I encourage consumers to put their complaints in to me. All I can do is report it to the relevant authorities.”
Redbridge Council confirmed its officers have launched an investigation into the matter.
Mr Baby has been contacted for a comment.