Chigwell opticians celebrates London award win

PUBLISHED: 09:45 24 November 2016 | UPDATED: 13:45 24 November 2016

Scrivens Chigwell branch manager Nichola Ford with regional manager Gareth Parry.

Scrivens Chigwell branch manager Nichola Ford with regional manager Gareth Parry.

Lime Green communications

An opticians is celebrating after being crowned “branch of the year in London” by its company headquarters.

The Scrivens Opticians and Hearing Care shop in Manford Way, Chigwell, won the accolade after coming top out of 24 other branches to clinch the title at Scrivens’ annual conference and awards ceremony.

Manager Nichola Ford, who has worked there for 20 years, told the Recorder: “We have been runner-up before but this was the first time we have won.

“It was a proud moment and it is all down to how well we work as a team to provide great customer service.”

The award, which is judged by the company’s London regional manager, is recognition for the team’s first-class customer care and general positive attitude and expertise.

Made up of just four employees, staff at the award-winning shop are now the proud owners of a commemorative trophy and a bottle of champagne.

Scrivens HQ will also be paying for the team to enjoy a one-off meal out at a restaurant of their choosing, although that won’t be until the busy Christmas period is over.

“We do work hard and we were all thrilled to find out we’d been named the London branch of the year,” Nichola added.

Commenting on the annual awards, Scrivens Opticians chairman Nicholas Georgevic praised the hard work and dedication of all employees at the branch.

He said: “The success of our business is thanks to the fantastic people who work in our branches to deliver a great community and customer-focused service.

“Congratulations to our Chigwell branch, they are a worthy winner.”

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