Redbridge residents demanded better disabled access to train stations at a meeting with Greater Anglia staff on Monday.

Campaign group Transport for All organised the event following another meeting with Crossrail bosses earlier this year.

Greater Anglia area manager Colin MacConnachie and accessibility manager Gill Charlton answered questions at Redbridge CVS, in Clements Road, Ilford.

There is currently no step-free access at Goodmayes or Seven Kings, the chair lift at Ilford station is out of use, and the lifts at Chadwell Heath only operate part-time.

Transport for All campaigns and outreach co-ordinator Lianna Etkind said the Greater Anglia “reassured” the group that the Ilford lift would soon be fixed.

She added: “We will be keeping the pressure on.”

Station upgrades are planned for Ilford, Seven Kings, Goodmayes and Chadwell Heath stations when Crossrail opens in 2019 but step-free access at Seven Kings station was dropped from plans in 2011.

Cllr Bob Littlewood said the Greater Anglia officers at the meeting “did not commit” to action.

He added: “They talked in a lot of detail about Ilford and Crossrail but it was nothing we didn’t know already.

“No one was confident that anything would happen.”