We’re now a month on from the terrible water outages that hit our community during the August heatwave and I want to hear from you and your neighbours if you were affected.
My office was in constant contact with Thames Water during the outage, calling for more water stations across Redbridge, better deliveries to vulnerable residents, and urgent repairs to the burst pipes.
To say that I was unhappy with their response would be an understatement.
So many local residents were in contact with my team and I that week, sharing their personal experiences and the impact that a lack of water supply had on our lives.
Thank you to everyone who was in touch.
That’s why I’m looking into how we make sure this doesn’t happen again here in Redbridge and why I’ve launched a survey to collate your feedback and experience of the outages and Thames Water’s response, which I will then present to them on behalf of residents in Ilford North.
Please fill in the survey by visiting: bit.ly/3SCmMm6 and share it with anyone you know locally who was affected.
Every response helps make a better case to Thames Water regarding the impact that those few days had on residents’ lives.
If you do not have internet access, please call my office on: 020 3475 7901 to speak to a member of my team.
As so often is the case, when challenges hit a community like ours, the kindness of so many local people shine.
It was heartening to see volunteers from across the community, and our local councillors, looking out for neighbours and helping ensure that water reached the most vulnerable and those in greatest need most quickly.
But this should never have been the case.
Local residents accessing water in a heatwave should not be down to the charity of others.
And I was appalled to learn of a local care home who were left without.
It’s simply not good enough and it’s clear that questions need answering.
In the meantime, I hope that the first week back to school has gone well for all those who have waved off children at the school gates this week and would like to take the chance to wish a wonderful first term for all our teachers, parents and students.
As ever, please don’t hesitate to contact me or my office on: 020 3475 7901 or by emailing: wes@redbridgelabour.org.uk
- Wes Streeting is Labour MP for Ilford North.
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