Halifax in High Street Barkingside to close next month

Barkingside's Halifax branch in High Street will be closing permanently on April 15. 

The closure follows the banking giant's claimed decrease of the in-branch use of the store.

According to Halifax, just 182 customers were using the branch regularly in twelve months to July last year and 81 per cent of customers used alternative branches, online banking or telephone banking.

The bank has addressed dissatisfaction and concerns about the closure raised by customers in part two of their Closing Branch Review. 

The branch has claimed that the vast majority of their customers are not doing their banking in store with them (Image: Google Maps)They wrote: "Our regular customers were upset that the branch was closing.

"We supported our customers by explaining the most suitable banking options for them.

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"We've called individual customers we know use the branch as their main way of banking with us, including customers that may need extra support, to talk to them about alternative ways to bank and to provide help if they need it."

In the run-up to the closure, the bank also says it has set up a telephone team to help customers further after they close. 

Customers who bank with Halifax will have to visit the Ilford branch in High Street which lies 2.72 miles away from the Barkingside branch, or the Barking branch in Ripple Road which is 4.08 miles away.