Warning after bogus Redbridge Council employees target residents

PUBLISHED: 17:38 19 March 2018 | UPDATED: 17:38 19 March 2018

You can check a council worker's credentials by calling a number Picture: Google Maps.

You can check a council worker's credentials by calling a number Picture: Google Maps.

google maps

Fraudsters are posing as Redbridge Council employees as part of a scam.

The council is advising people to be vigilant after bogus local authority workers have been targeting residents and telling them they are eligible for a Council Tax rebate.

A council spokeswoman told the Recorder that the fraudsters calls the potential victims and informs them that they are owed money - usually because their Council Tax band is too high.

They then go on to tell victims they can get a refund once a fee payment is made in advance, and ask for bank details.

The council is advising residents to never respond to an unsolicited phone call and stressed the local authority would never phone out-of-the-blue to discuss a Council Tax rebate.

It would also never ask you to pay a fee in advance.

Councillor Shelia Bain, cabinet member for civic pride, said: “It’s really important that residents stay alert.

“We are working to stamp out fraud and protect our residents from becoming a victim to it.

“Help us to stop these criminals by being alert and reporting fraud to us or to Action Fraud.“

Redbridge Council is advising residents who think they have been a victim of fraud to hang up the phone and wait five minutes before making another call as there has been a trend of fraudsters keeping the line open.

They should then call their bank or card issuer to report the fraud, using a different phone line to make the phone call if possible.

It has also shared advice about what to do if you are concerned about the legitimacy a person who contacts you in person or over the phone.

If you are worried about a Trading Standards officer, a council officer or a tax inspector, you can check their credentials by calling 0208 708 5000.

You can also call Her Majesty’s Revenue and Customs (HMRC) on 0300 200 3700 if the situation is tax related.

If you have been a victim of fraud, after waiting for five minutes and cancelling you cards, report it to Action Fraud by calling on 0300 123 2040 or by visiting

Related articles

Latest Ilford Stories

It’s the time of the year that every teenager - and their parents - dread: GCSE exams.

Yesterday, 19:00

Royal London One-Day Cup South Group: Essex 303-6 lost to Hampshire 304-4 by six wickets

Yesterday, 17:00

Parks lost by 20 runs at Loughton last weekend

Yesterday, 17:00

An award-winning South Woodford restaurant has launched a cocktail masterclass.

Yesterday, 16:13

A Sikh primary school threw a street party celebrating the wedding of Prince Harry and Meghan Markle as well as the Sikh and British allegiance.

Yesterday, 16:00

Lakeside Hammers are gearing up for back-to-back away Championship fixtures as they aim to move into the league’s top four.

Yesterday, 15:00

The 51-year-old former O’s manager reflected on the past year at Brisbane Road and explained why the signs point towards a promising 2018/19 season

The future ownership and use of an 18th century church in Wanstead - the borough’s only Grade I listed building - is currently under review.


An Ilford shoe retailer and podiatry practice is taking the next step with a move to a new shop just a few doors down.

Redbridge estate agents Sandra Davidson answer the common questions homeowners have when it comes to selling their home, and reveals how you can make sure the sale is stress-free

Redbridge Estate agents Sandra Davidson’s hassle-free service guarantees rental income for your property, whether it is occupied or not. Here they share details of the Guaranteed Rent Scheme and how it can help you avoid the regular stresses associated with managing a let.

Newsletter Sign Up

Sign up to receive our regular email newsletter

Most read news

Show Job Lists


Having a brand new kitchen is something that lots of people want but can only dream of. Sadly keeping up to date and making our living spaces as nice as they can be is a costly and incredibly stressful business. Even a fresh coat of paint makes all the difference but isn’t easy or quick.

Who wouldn’t love the chance to go on a shopping spree. Imagine being able to walk into a shop and choose whatever your heart desires without having to worry about how much it costs.

Digital Edition


Enjoy the
Ilford Recorder
e-edition today


Education and Training


Read the
Education and Training
e-edition today

Read Now