Warning after bogus Redbridge Council employees target residents

PUBLISHED: 17:38 19 March 2018 | UPDATED: 17:38 19 March 2018

You can check a council worker's credentials by calling a number Picture: Google Maps.

You can check a council worker's credentials by calling a number Picture: Google Maps.

google maps

Fraudsters are posing as Redbridge Council employees as part of a scam.

The council is advising people to be vigilant after bogus local authority workers have been targeting residents and telling them they are eligible for a Council Tax rebate.

A council spokeswoman told the Recorder that the fraudsters calls the potential victims and informs them that they are owed money - usually because their Council Tax band is too high.

They then go on to tell victims they can get a refund once a fee payment is made in advance, and ask for bank details.

The council is advising residents to never respond to an unsolicited phone call and stressed the local authority would never phone out-of-the-blue to discuss a Council Tax rebate.

It would also never ask you to pay a fee in advance.

Councillor Shelia Bain, cabinet member for civic pride, said: “It’s really important that residents stay alert.

“We are working to stamp out fraud and protect our residents from becoming a victim to it.

“Help us to stop these criminals by being alert and reporting fraud to us or to Action Fraud.“

Redbridge Council is advising residents who think they have been a victim of fraud to hang up the phone and wait five minutes before making another call as there has been a trend of fraudsters keeping the line open.

They should then call their bank or card issuer to report the fraud, using a different phone line to make the phone call if possible.

It has also shared advice about what to do if you are concerned about the legitimacy a person who contacts you in person or over the phone.

If you are worried about a Trading Standards officer, a council officer or a tax inspector, you can check their credentials by calling 0208 708 5000.

You can also call Her Majesty’s Revenue and Customs (HMRC) on 0300 200 3700 if the situation is tax related.

If you have been a victim of fraud, after waiting for five minutes and cancelling you cards, report it to Action Fraud by calling on 0300 123 2040 or by visiting

Related articles

Latest Ilford Stories

22 minutes ago

The latest news from the Thomas McCurtains GAA club


Ilford manager Martin Haywood feels his side deserved to walk away 2-0 winners but did praise struggling Tower Hamlets for their efforts.

The club will look to maintain their long tradition of competing in the first round proper by winning at Maidstone on Saturday


Lakeside Hammers are gearing up for a massive weekend as their drama-filled season comes to a spectacular conclusion.


Herons had last weekend off from league action


A man who stabbed an Ilford newsagent around 30 times in an unprovoked, “stuff of nightmares” attack has been convicted of attempted murder.


Peter Taylor will be praying Dagenham & Redbridge’s trip to Boreham Wood in the FA Cup on Saturday is a welcome break from Vanarama National League action after admitting his team’s start to the season has left him embarrassed.

20 minutes ago

Police and probation services are equipped to manage Ilford hate preacher Anjem Choudary following his release from prison tomorrow (Friday), Theresa May has said.


Struggling to find a buyer for your home in a slower market? We speak to Ilford property expert Nina Kaura from Portico about the Crossrail effect and why getting things right first time will get you the best price for your property.

Exchange Ilford is a shopping centre on a mission to make it a more welcoming and accessible place to the people of Redbridge.

An Ilford shoe retailer and podiatry practice is taking the next step with a move to a new shop just a few doors down.

Newsletter Sign Up

Ilford Recorder twice-weekly newsletter
Sign up to receive our regular email newsletter

Our Privacy Policy

Most read news

Show Job Lists

Education Promo

Digital Edition


Enjoy the
Ilford Recorder
e-edition today


Education and Training


Read the
Education and Training
e-edition today

Read Now