Search

Update: Fault which crashed dozens of Redbridge library computers ‘to be fixed today’

14:21 04 January 2013

Faults with dozens of free-to-access computers in Redbridge libraries caused by an anti-virus software update are due to be fixed today.

Redbridge Council said the failure, which caused intermittent problems for about 60 of its 160 library computers for visitors, was caused by a systems crash during a software update.

The failure was first reported on December 19 when certain computers at some libraries went down.

Isabel Henriquez said she has been unable to use the computers at South Woodford Library, High Road, South Woodford since that date.

Its computers, together with those at Woodford Green Library, Snakes Lane West, Woodford Green, were taken out of order because they were working intermittently.

Other intermittent computer failures in the lead-up to Christmas were reported at Wanstead Library, Spratt Hall Road, Wanstead; Fullwell Cross Library, High Street, Barkingside and Gants Hill Library, Cranbrook Road, Gants Hill.

These three libraries all reported computer problems as recently as yesterday.

A spokesman said: “All libraries will have working computers by the end of today.

“In addition, all public internet computers across all libraries will be checked and their software updated to try to prevent any further issues arising, this should be complete by end of Wednesday next week.”

She added: “Our ICT team is analysing the fault with the anti-virus updates to try to prevent this from happening again.”

She said no cost has been incurred by the council for the fault as its in-house ICT department has been tasked with fixing the problem.

The free to use computers at Redbridge Central Library, Clements Road, Ilford; Hainault Library, Manford Way, Hainault; Seven Kings Library, High Road, Seven Kings; Aldersbrook Library, Park Road, Wanstead and the Keith Axon Centre, Grove Road, Chadwell Heath were unaffected by the glitch.

0 comments

Latest News Stories

15:00
Redbridge Town Hall Photo credit: Redbridge Council

The latest news from Redbridge’s clubs and societies.

12:00
Tyron Kamall, Ruth Spivak and Will Smith working at the Forest Farm Peace Garden

Home to acres of greenery, wildlife and crops, Forest Farm Peace Garden is a haven of tranquillity.

Yesterday, 17:31
Nadine David, from Plaistow, winner of the The Exchange shopping centre's Spend and Win campaign, 
top prize is a brand new 3DR Corsa Sting from Tony Levoi in Romford. 
Nadine David, with Rubie Charalambous, Centre Director at The Exchange Ilford

The Exchange’s Spend and Win competition gave away hundreds of prizes this year - however the shiny new Vauxhall Corsa was the one everybody wanted to win.

Yesterday, 17:28
Samantha Murray is climbing Mount Kilimanjaro to raise money for the Meningitis Research Foundation.

Samantha Murray will be climbing Mount Kilimanjaro in September to raise money for the Meningitis Research Foundation.

Most read news

Competitions

Time to expand with the LeefiBRIDGE.

More iOS memory in a flash: Introducing Leef iBRIDGE.

The sell out 2014 event 32 Londoners, returns to the Coca-Cola London Eye!

The Coca-Cola London Eye is proud to announce that 32 Londoners will be returning this June, following last year’s sell out event. The event will feature 32 talks, in each of the London Eye’s 32 capsules on 32 extraordinary Londoners.

Digital Edition

Image
Read the Ilford Recorder e-edition today E-edition
Family Notices 24


Our trusted business finder