Search

Win a £100 Amazon voucher in this week’s Recorder

On sale now

Update: Fault which crashed dozens of Redbridge library computers ‘to be fixed today’

14:21 04 January 2013

Faults with dozens of free-to-access computers in Redbridge libraries caused by an anti-virus software update are due to be fixed today.

Redbridge Council said the failure, which caused intermittent problems for about 60 of its 160 library computers for visitors, was caused by a systems crash during a software update.

The failure was first reported on December 19 when certain computers at some libraries went down.

Isabel Henriquez said she has been unable to use the computers at South Woodford Library, High Road, South Woodford since that date.

Its computers, together with those at Woodford Green Library, Snakes Lane West, Woodford Green, were taken out of order because they were working intermittently.

Other intermittent computer failures in the lead-up to Christmas were reported at Wanstead Library, Spratt Hall Road, Wanstead; Fullwell Cross Library, High Street, Barkingside and Gants Hill Library, Cranbrook Road, Gants Hill.

These three libraries all reported computer problems as recently as yesterday.

A spokesman said: “All libraries will have working computers by the end of today.

“In addition, all public internet computers across all libraries will be checked and their software updated to try to prevent any further issues arising, this should be complete by end of Wednesday next week.”

She added: “Our ICT team is analysing the fault with the anti-virus updates to try to prevent this from happening again.”

She said no cost has been incurred by the council for the fault as its in-house ICT department has been tasked with fixing the problem.

The free to use computers at Redbridge Central Library, Clements Road, Ilford; Hainault Library, Manford Way, Hainault; Seven Kings Library, High Road, Seven Kings; Aldersbrook Library, Park Road, Wanstead and the Keith Axon Centre, Grove Road, Chadwell Heath were unaffected by the glitch.

0 comments

Latest News Stories

15:01
Sadie Gomm

Tributes have been paid to a founder member of Ilford Historical Society who has died aged 88.

12:00
The Musicians of Bremen in Teatro Vivo's show Fairy-tale Finders, inspired by the stories of the Brothers Grimm. The show is returning to Valentines Mansion, in Emerson Road, Ilford. Picture: Doug Southall

Prince Charming, the Wicked Stepmother and Snow White – these are all characters seared into our consciousness thanks to fairy-tales.

11:00
Young adult author James Dawson with Isaac Newton Academy pupils

Six years ago, James Dawson was a teacher in a busy Brighton school, the role of writing in his working life confined to lesson plans and reports.

10:00
Ellie Gibb has her face painted by Emma Japry at last year's Fairlop Fair

Organisers are hoping the heavy showers forecast for won’t keep the crowds away from today’s Fairlop Fair.

Most read news

Competitions

Tansy the pony from the Chigwell Riding Centre for Special Needs visited Bancroft's Preparatory School on their charity day

A very special guest visited the children at a school in Woodford Green last week.

Good times with Greenall's!

Good times with Greenall’s, a Great British gin sponsors Great British racing.

Escape to the picturesque sights of Cornwall

Summer is finally here, and what is the number one holiday location in the UK during the warmer months? Cornwall, of course!

Digital Edition

Image
Read the Ilford Recorder e-edition today E-edition
Family Notices 24


Our trusted business finder