Passengers see red over Redbridge Roundabout bus stop position

07:00 16 July 2014

It takes some passengers five minutes to walk from the station to the bus stop (Picture: Isabel Infantes)

It takes some passengers five minutes to walk from the station to the bus stop (Picture: Isabel Infantes)


Passengers feel like they are going round in circles in their efforts to undo the inconvenient positioning of a bus stop at Redbridge Roundabout.

Bus users have to “trudge” up the road, and one disabled passenger has modifed his route, following the relocation the stop from outside Redbridge Tube station to about 100 yards along Eastern Avenue.

Transport for London, which has responsibility for the “red route” road, repositioned the stop in June 2012 following consultation.

The decision was made on the basis it would improve journey times for bus passengers and ease traffic for other road users. According to TfL, the old location of the stop also did not comply with disability legislation.

But its move has resulted in some commuters missing connections and others stopping using Redbridge Tube station altogether.

On social network site Streetlife, John W wrote: “I am disabled and I no longer use Redbridge Station because the short walk from the platform to the bus stop in the forecourt was done away with.”

Another user, Debs, said she often ended up having to run for the bus and drivers only sometimes stopped to wait, while John M, wrote: “Is anyone else fed up with the decision to move the 145, 366 & 66 bus stop onto Eastern Avenue from outside Redbridge Station?

“I often get off the Tube to start the trudge up the hill and see the buses sailing past and have no chance of catching them.”

The traffic calming measure of moving the bus stop followed campaigning by the Redbridge Roundabout Action Group (RedRag), a collective of activists whose aim is to improve safety and reduce congestion at the junction.

“Understandably, some bus passengers are not happy with the decision to move the bust stop,” said the group’s Alan Haymes.

“RedRag has proposed to TfL that the existing space used for taxis could be redesigned to accommodate the taxis and create an extra lane for buses allowing buses to stop in the station and to exit on to the roundabout or directly to Eastern Avenue bypassing the Redbridge Lane East exit altogether.”

He added they were yet to receive a response to the plan from the transport authority.

TfL’s head of bus operations, Ken Davidson, said the original position of the stop “meant it was not fully accessible for many older and disabled passengers”.

He added: “In late 2011 TfL consulted on plans to move the bus stop to Eastern Avenue which addressed both of these issues.

“In July 2012 a new fully accessible, DDA (Disability Discrimination Act) compliant, bus stop was opened which delivered benefits for passengers and improved the reliability of local bus services.”

Read more

Petition seeks to improve ‘terrifying’ Redbridge Roundabout
Chadwell Heath pensioners step up bus stop campaign ahead of Redbridge Council meeting


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